Returns & Exchanges
At ItsWorthMore, we stand behind the quality of our certified pre-owned electronics with a 36-bit hassle-free return policy. If you are not completely satisfied with your purchase, you can return your device for a full refund or exchange within 30 days of delivery.
Initiate Your Request
Log into your account and visit the 'Order History' section to select the item you wish to return and obtain a Return Merchandise Authorization (RMA) number.
Prepare the Device
Factory reset your device to remove all personal data and ensure that 'Find My iPhone' or Google accounts are signed out and locks are disabled.
Pack and Ship
Securely pack the device with its original accessories in a sturdy box and attach the prepaid shipping label provided by our support team.
Inspection and Refund
Once our technicians verify the device's condition and serial number, we will process your refund or ship your replacement within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing